Legal Information
Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Andes Way Chile ("we", "us" or "our") collects, uses and protects the personal information of visitors to andesway.cl and travelers who request our private transfer and tour services.
Information We Collect
When you use our booking form, trip planner, contact form or reservation calendar, we may collect your name, email address, phone number, preferred language, travel dates, number of passengers, pickup and drop-off locations, flight details, hotel information, and any notes or special requests you provide.
We do not collect payment card details through this website. Payment arrangements (bank transfer or card) are coordinated directly with you after your reservation request has been reviewed.
How We Use Your Information
We use the information you provide to respond to inquiries, process reservation and trip planner requests, verify availability, communicate with you by email or WhatsApp, and improve our services.
We do not sell, rent or trade your personal information to third parties.
How We Store Your Information
Information submitted through our forms is stored securely using Supabase, a third-party database provider. Access is limited to the Andes Way Chile team.
We retain your information only for as long as necessary to manage your reservation and respond to your inquiry, or as required by law.
Sharing With Third Parties
We may share limited information with service providers that help us operate our business, such as our database provider (Supabase), our email notification service, and WhatsApp (Meta) for communication purposes. These providers are bound by their own privacy and data protection terms.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at contacto@andesway.cl or via WhatsApp at +56 9 4664 7806.
Cookies
Our website uses cookies as described in our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at contacto@andesway.cl.
